![]() ![]() It was not permitted to pick up vouchers for my two sons or to pick up vouchers in advance for the next two days. This voucher allowed us one item off the menu – any additional item such as orange juice had to be paid for. We found the breakfast room the following morning, eventually a young man came, we thought that he may normally have been a plasterer or welder trying out this new job, and told us that we needed a voucher from behind the reception desk to access breakfast. There was no apology and, crucially, no explanation as to how the unique breakfast system worked. ![]() We took a while to check in, the young man with headphones in, couldn’t find our reservation. We could only conclude that Holiday Inn had given work experience to people from other backgrounds who had no experience of interacting with the public or serving at tables. However, we were bemused by the demeanour of the other staff – front of house and in particular, breakfast staff. The accommodation was as expected and the cleaning staff should be praised. It was a brand that we, as a family, had confidence in. Holiday Inn, 6th Avenue, Manhattan We are a much travelled family and have used Holiday Inn many times in different cities worldwide. If you're visiting NYC, you should be out doing stuff, not sitting around the room. We did not have time to take advantage of the gym, the pool, the sauna, and stuff like that, but they looked nice. It can be rough around the edges, but it's clean and comfortable at the end of a long day of sightseeing. We were able to upgrade the second half of our stay to a room with a larger bed and an in room bathroom. This meant we had to scan our key on one of the bathroom doors to get in, but once inside we had privacy while we got cleaned up. We had a semi-private bathroom, which was down the hall. The first had a bunk bed and was quite small, but the bed was comfy and the room was clean. You're right next to Central Park and Columbus Circle. The West Side YMCA is definitely a no frills place to stay, but the location is excellent.
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